Data Protection

Privacy Policy

We are committed to protecting your personal information and your right to privacy.

Effective Date: Jan 2026

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the choices you make. This may include:

  • Personal Identity Data: Name, phone number, email address, postal address, and government-issued ID (for KYC compliance).
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor.
  • Log and Usage Data: Service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Services (IP address, browser type, settings).

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To facilitate account creation and logon process: If you verify your account, we use the information to manage your account.
  • To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To protect our Services: We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

Note: We do not sell your personal information to third parties for marketing purposes.

4. Cookie Policy

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

6. Your Privacy Rights

In some regions, such as the European Economic Area (EEA) and certain US states, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

If you have questions or comments about your privacy rights, you may email us at [email protected].

Questions about this policy?

Exikart Multiservices

Data Protection Officer